Privacy notice
Last updated: NaNNaN NaN, NaN. This policy explains how we process your personal data.
1. Data controller
Castro Digital (hereinafter, "we", "the Agency") is the controller of your personal data.
- Address: Av 2BN # 44A - 32 Vipasa, Cali (Valle) Colombia
- Email: info@castrodigital.net
- Phone: +57 318 749 71 66
2. What data we collect
We only process data you voluntarily provide:
- Contact form: name, email, subject, message.
- Technical cookies: anonymous session identifiers for site functionality (see Cookie Policy).
- Anonymized analytics: if you accept analytics cookies (Google Analytics 4), we collect aggregated navigation data.
3. Purpose and legal basis
| Purpose | Legal basis (GDPR/LOPD) | Retention |
|---|---|---|
| Respond to your inquiry | Consent (Art. 6.1.a GDPR) | 12 months after last reply |
| Send commercial info (if you opt in) | Explicit consent | Until withdrawal |
| Web analytics (GA4) | Consent (Art. 6.1.a GDPR) | 14 months (GA4 retention) |
| Legal compliance | Legal obligation (Art. 6.1.c GDPR) | Per applicable law |
4. Recipients
We do not sell or rent your data. We only share with:
- Technology providers acting as data processors (hosting, forms, analytics) under confidentiality agreements.
- Competent authorities when legally required.
5. International transfers
We use Google services (Analytics, Tag Manager, Fonts) and Formspree (forms), which may process data in the U.S. These transfers rely on EU Standard Contractual Clauses and the EU-U.S. Data Privacy Framework.
6. Your rights
You may exercise at any time:
- Access, rectification, erasure, restriction, portability, and objection.
- Withdraw consent (does not affect lawfulness of prior processing).
- Lodge a complaint with the Superintendencia de Industria y Comercio (Colombia) or the AEPD (Spain).
Email us at info@castrodigital.net with subject "Data Rights / GDPR".
7. Security
We implement appropriate technical and organizational measures: HTTPS/TLS 1.3, security headers, restricted backup access, and staff training.
8. Changes to this policy
We will post any modifications on this page with the update date. If the change is material, we will notify you by email.